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Welcome to Expericomm.net's Support Services.
• EXPSupport Forum. Here you will find an extensive collection of hints, FAQs and general support.
• Data Backup & Recovery. We can provide both on- and off-site backup services for all webhosting and email services that are part of your hosting package. Data recovery and restoration is included within the backup service costs, although one-off services can be provided if backup services are not included as part of your hosting package. These services are subject to extra charges.
• Technical assistance. We are proud of our team's technical expertise, and can help with any technical query you may come across with our hosting service, whether it be coding or server based. Please note that there is only a basic level of coding/site creation advice available from us.
• Reseller Assist. As part of a reseller account, you will receive an account manager who will be on-hand to answer any questions or package advice you may have.
Please do not hesitate to Contact Us via E-Mail if you have any queries or issues at any time. We endeavour to answer all correspondence within a maximum of 24 hours, 7 days a week.
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The EXPLive online support system (above) enables you to directly contact one of our team to assist you with any of the following:
• General Queries
• Technical Issues (relating to your Expericomm.net hosting services);
• Sales Queries;
as well as any other hosting requirements you may have.
In order to use this service, simply enter your name and click "Login". There is currently no need for a password.
Alternatively, out of hours only, the EXPLive Telephone support enables you to speak to one of our dedicated team to assist you, on +00 44 2392 988686
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